Internship seeker High School of Languages University of Pavia Pavia on

Journalism and press officer

CV Code: 4f2bcd74349b5486
Date of last connection: 2012-05-21
pdf Click here to edit the CV in PDF

Miss Le... Ma...
20132 Milan

Prepared job(s): : In the last 4 years I worked in customer service support. In Italy-China Chamber of commerce I organized with my colleagues'help the events to promote my company: fairs, fashion shows.


School: University of Pavia 27100 Pavia

Education level: High School of Languages 5th year
High School of Languages
Highest educational level completed: number of years studied and completed with a diploma after highschool : -3
Last diploma : BA in Communication Sciences
Current educational level : +3
Prepared job(s): : In the last 4 years I worked in customer service support. In Italy-China Chamber of commerce I organized with my colleagues'help the events to promote my company: fairs, fashion shows.
Indesign and Excel
Duration of the internship: three or four months
Beginning of the internship:
2012-03-01 2012-05-31
Full-time Yes
Study-work program Yes
Geographical mobility from your place of residence : 100Km >> ...


Known Tools / Software/ Methods : Office Pack(word, excel, power point) Outlook, Lotus, Internet Explorer, Firefox

HGV, LGV, special vehicles licences : Indesign

Languages :
French : Fluent
Hebrew : Intermediate
Spanish : Basic
Chinese : Basic

Cover letter

Dear Recruiter,
am writing to express my interest in your current opening for journalist or press officer vacant position.
Having served in export customer service and organization events for the last four years, I
am confident that I can make a valuable contribution to your organization’s
future projects and initiatives.
I am curious, multi-tasking and goal oriented person. My résumé contains
additional details regarding my career accomplishments. I would welcome an
opportunity for a personal interview to discuss your organization’s needs and
the results you can expect from me in addressing those needs. And I thank you
in advance for your time and review of my qualifications.



March-July 2011

Nestlé Italy

Export customer service

Milan, Italy

Handling Nestlé sweet bakery of Asian customers (China, India, Korea), south
America (Mexico, Brasil) and Israel.

Receiving orders directly from the customer or through the sales manager,
check product availability and production calendar in order to organize the

Optimize the cargo, check shipping
time and take contact with the forwarder
to book the shipment in order to ship the goods in time.

Aug 09- Dec 2010


Export customer service

Milan, Italy

Endress+Hauser leading supplier of measuring instruments and automation solutions for the
industrial process engineering industry

Orders’ management of Asia (China, India, Korea, Japan), Germany and

Answer customers queries via telephone and email, provide a superior
level of customer care (verify projects’ feasibility with Technical, Purchasing
and Logistics Departments).

Fix and confirm to the customers a delivery date according to
production’s manager.

July 2009

Sorgenia Ltd.

Customer service

Milan, Italy

Sorgenia Italian electricity manufacturer

· Inform
customers on a specific range of Sorgenia services, and make suggestions.

· Answer telephone calls and respond to customers' requests according to
the issue and to the knowledge acquainted during the training course.

07-Oct 2008

Globe Dragon Technology Ltd.

Junior export manager

Shenzhen, China

Mould & Injection Projects
Management Company

Find new sale’s channels to promote the company, and
to develop portfolio European Market
(France, Italy, Switzerland, Spain,

Set goals for moulds injection’s market share and

B2B customer care, follow up the projects, taking care
of customers’ inquiries and needs, solving problems, maintaining international commercial

Organize customers’
schedules in China (transportation, accommodation, translators).

- August 2007

Chamber of commerce

Executive assistant

Shenzhen, China

Foster the development of Italian
companies operating in China.

Contribute to the development of
constructive trade relations between Italy and China.

· Provide
operational support to the Italian companies in the south of China: start up, legal assistance, research
of healthy Chinese companies could meet Italian needs.

· Organize
commercial delegations, seminars, networking, gatherings with local authorities
and suppliers to promote Italy’s image in China.

· Taking part to International trade shows in China, fund raising activity.
Show Italian Chamber service and increase the number of Italian Chamber’s members.


Oct.-June 2012

classes basic level

Italy-China Foundation, Milan

December 2011



October 2011



Sect-October 2011

office classes


Oct.2009-June 2011



Feb-April 2009

classes-Enzo Biagi


Nov 2007-April 2008

classes basic level

Shenzhen University, China


Communication Sciences-Journalism


During my academic studies in Communication Sciences I took part to Erasmus
program at Katholieke Universiteit of Leuven, Belgium (2005).

French classes at -Université Paul Valéry di Montpellier III, France
(summer 2000-2001)

First high school year at Boarding School Yemin-Orde, Israel(1995-1996)
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